TERMS & CONDITIONS :
Welcome to Durgapur Steel and Metal Udyog. The following terms and conditions apply to all transactions, agreements, and services provided by our company. By engaging with our services, you agree to be bound by these terms.
1. Product Orders
• All orders must be placed in writing via official purchase orders.
• Orders are subject to availability, and delivery schedules will be confirmed after order acceptance.
• Custom orders or specific product requirements should be clearly communicated in writing.
2. Pricing and Payment
• Prices are subject to market fluctuations and will be confirmed at the time of order placement.
• Payment terms will be specified in the invoice. Typically, payment is required within [X] days of invoice issuance.
• Late payments may incur an interest charge of [X]% per month or as permitted by law.
• For large or custom orders, an advance payment may be required before production begins.
3. Delivery and Shipping
• Delivery timelines will be provided upon order confirmation. However, delays due to unforeseen circumstances (such as natural calamities, strikes, or material shortages) are not the responsibility of Durgapur Steel and Metal Udyog.
• Shipping and delivery charges will be borne by the buyer unless otherwise agreed upon in writing.
• Any damages or discrepancies must be reported within [X] days of delivery.
4. Quality Assurance
• Durgapur Steel and Metal Udyog ensures all products are manufactured according to industry standards and undergo quality checks.
• If any product does not meet the agreed-upon specifications, the buyer must notify us in writing within [X] days of receiving the product.
• The company reserves the right to inspect the alleged defective product before issuing any replacement or refund.
5. Returns and Refunds
• Returns will only be accepted for defective products or those not meeting the specifications provided in the order.
• Custom products cannot be returned unless found to be defective.
• Refunds or replacements will be provided after the returned product has been inspected and approved by our quality team.
6. Liability
• Durgapur Steel and Metal Udyog is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products.
• The company’s maximum liability is limited to the cost of the product in question.
7. Intellectual Property
• All designs, specifications, and documents provided by Durgapur Steel and Metal Udyog remain the intellectual property of the company.
• No reproduction, modification, or unauthorized use of these materials is allowed without prior written consent.
8. Force Majeure
• Durgapur Steel and Metal Udyog shall not be held liable for failure to fulfill its obligations if such failure is due to circumstances beyond its control, including but not limited to natural disasters, labor strikes, supply shortages, or governmental actions.
9. Governing Law
• These terms and conditions are governed by the laws of West Bengal, and any disputes will be subject to the jurisdiction of the courts in Durgapur.
10. Amendments
• Durgapur Steel and Metal Udyog reserves the right to amend these terms and conditions at any time. Any changes will be communicated in writing and will apply to future orders.